Upgrades

Upgrading your Thuraya satellite phone or IP is easy. Use the links below to access the most recent firmware upgrade files, drivers, installation manuals and important technical bulletins.

Thuraya XT

Firmware Upgrade and How to use Thuraya XT as Data Modem

In order to install drivers to use your XT for Internet browsing on a PC or laptop or to perform a firmware upgrade please follow the below steps.

Equipment & software requirements:

  • Thuraya XT
  • Thuraya XT upgrader program (available from this page)
  • USB data cable (included in your Thuraya XT packaging or available as separate accessory)
  • PC with Windows 10, Windows 8/8.1, Windows 7, Windows Vista or Windows XP

Firmware upgrade

Before upgrading a Thuraya XT phone please check your IMEI number (press *#06# on your XT or alternatively it can be found on the label under the XT battery or on the label on the XT package) in order to identify which of the below tables to follow. Please note that following the wrong table can lead to issues on the phone.

IMEI of the XT phone to upgrade is between 356978 02 100001 - 356978 02 163400

Please follow the below steps:

Step 1

Download the below Thuraya XT Upgrader program.

Run the setup file - the Upgrader program including the drivers will be installed.

Step 2

Download the required Thuraya XT firmware release to your hard disk.

Step 3

Connect your Thuraya XT with the PC/laptop via USB data cable.

You can now start the Thuraya XT Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

IMEI of the XT phone to upgrade is between 356978 02 163401 - 356978 02 199999

Please follow the below steps:

Step 1

Download the below Thuraya XT Upgrader program

Run the setup file - the Upgrader program including the drivers will be installed.

Step 2

Download the required Thuraya XT firmware release to your hard disk. 

Step 3

Connect your Thuraya XT with the PC/laptop via USB data cable. 

You can now start the Thuraya XT Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

IMEI of the XT phone to upgrade is greater than 356978 02 200001

Please follow the below steps:

Step 1

Download the below Thuraya XT Upgrader program. 

Run the setup file - the Upgrader program including the drivers will be installed.

Step 2

Download the required Thuraya XT firmware release to your hard disk. 

Step 3

Connect your Thuraya XT with the PC/laptop via USB data cable. 

You can now start the Thuraya XT Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

 

How to Use Thuraya XT as Data Modem

Download the below Thuraya XT Upgrader program, which also contains the required driver for connecting your Thuraya XT to a PC or laptop to use the Internet in satellite mode via the XT.

IMEI of the XT phone is between 356978 02 100001 - 356978 02 199999 (for Windows XP, Windows Vista & Windows 7)

Step 1

Download the below Thuraya XT Upgrader program:

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Creating a dial-up connection:

  • Select Start > Settings > Control Panel > Network and Sharing Center.
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password). 
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

IMEI of the XT phone is between 356978 02 100001 - 356978 02 199999 (for Windows 8/8.1)

Step 1

Download the below Thuraya XT Upgrader program:

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Creating a dial-up connection:

  • Select Start > Settings > Control Panel > Network and Sharing Center.
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next.
  • Select and press Connect to the network and then Next
  • Select and press No, create a new connection and then Next.
  • Select and press Dial-up connection and then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password). 
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

IMEI of the XT phone is between 356978 02 100001 - 356978 02 199999 (for Windows 10)

Step 1

Download the below Thuraya XT Upgrader program:

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

  • Select Start > Settings > Control Panel > Network and Internet > Network and Sharing Center
  • Select and press Set up a new connection or network 
  • Select and press Connect to the Internet and then Next
  • Select and press Set up a new connection anyway 
  • Select and press No, create a new connection and then Next.
  • Select and press Dial-up connection (Connect using a dial-up modem or ISDN) 
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password) 
  • Enter connection name and press Connect 
  • Use the Internet via the newly created dial-up connection

IMEI of the XT phone is greater than 356978 02 200001 (for Windows XP, Windows Vista & Windows 7)

Step 1

Download the below Thuraya XT Upgrader program:

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the Thuraya XT modem on a PC or laptop:  

  • Connect your Thuraya XT with the PC/laptop via USB data cable
  • Select Start > Settings > Control Panel > System > Device Manager
  • Check the USB serial port of Thuraya XT (e.g. COM40). 
  • Select Start > Settings > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Settings > Control Panel > Network and Sharing Center.
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password). 
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

IMEI of the XT phone is greater than 356978 02 200001 (for Windows 8/8.1)

Step 1

Download the below Thuraya XT Upgrader program:

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the Thuraya XT modem on a PC or laptop:  

  • Connect your Thuraya XT with the PC/laptop via USB data cable
  • Select Start > Settings > Control Panel > System > Device Manager
  • Check the USB serial port of Thuraya XT (e.g. COM40). 
  • Select Start > Settings > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Settings > Control Panel > Network and Sharing Center.
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next.
  • Select and press Connect to the network and then Next
  • Select and press No, create a new connection and then Next.
  • Select and press Dial-up connection and then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password). 
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

     

 

IMEI of the XT phone is greater than 356978 02 200001 (for Windows 10)

Step 1

Download the below Thuraya XT Upgrader program:

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the Thuraya XT modem on a PC or laptop:  

  • Connect your Thuraya XT with the PC/laptop via USB data cable
  • Select Start > Settings > Control Panel > System > Device Manager
  • Check the USB serial port of Thuraya XT (e.g. COM40). 
  • Select Start > Settings > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Control Panel > Network and Internet > Network and Sharing Center
  • Select and press Set up a new connection or network 
  • Select and press Connect to the Internet and then Next
  • Select and press Set up a new connection anyway 
  • Select and press No, create a new connection and then Next
  • Select and press Dial-up (Connect using a dial-up modem or ISDN) 
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password) 
  • Enter connection name and press Connect 
  • Use the Internet via the newly created dial-up connection

     

 

Thuraya XT-DUAL Firmware Upgrade

The following firmware version is available for Thuraya XT-DUAL:

XT-DUAL Firmware release v4.0 

Release notes for v4.0:

  • Bug fix for FDU-XT compatibility

Before upgrading a Thuraya XT-DUAL please check which firmware is installed in your XT-DUAL (Menu > Settings > System > System version). Use the upgrade only if Thuraya releases a newer firmware version than your existing version.

Step 1

Download the Upgrade Manual that explains the procedures for driver installation and guides you through the upgrade process.

 

Step 2

Download the Thuraya XT-DUAL upgrader:

Run the setup file.

Step 3

Download the latest Thuraya XT-DUAL firmware release to your hard disk. Upon completion, follow the steps outlined in the Upgrade Manual.

Download XT-DUAL Sync Manager

With the Sync Manager you will be able to synchronize:

  • Schedules
  • Tasks
  • Contacts (Phonebook)

of your XT DUAL and MS Outlook on your PC.

Equipment & software requirements:

  • Thuraya XT-DUAL phone
  • Thuraya XT-DUAL Upgrader program (included on the Support-CD)
  • USB data cable (included in your phone packaging)
  • PC with Windows 7, Windows XP or Windows Vista

Download the Sync-Manager User Manual

The Thuraya XT-DUAL Sync Manager is part of the upgrader files for Windows 7, Vista and XP operating systems (listed above).

Disclaimer: Thuraya is not responsible for damages caused by any downloads from this site.

Thuraya IP Upgrader

The latest Thuraya IP software version is Release 1.1.0.2

Release date: June 2014

RELEASE NOTES

The differences between 1.1.0.2 and the previous commercial release 1.0.7.2 are as follows:

  • M2M Watchdog
  • Remote Access
  • Configuration Transfer
  • Streaming Counter and Alert
  • Supporting "Cisco Jabber video" conferencing
  • Changing URL for "Upgrade Modem Software" button under Properties screen
  • The error code (41 and 42) reporting and handling on the webMMI is enhanced.
  • wMMI updated with correct company name & logo

Download 1.1.0.2 Release Notes

Upgrader PC Version

Thuraya IP software version 1.1.0.2

Upgrader MAC Version

Thuraya IP MAC upgrader version 1.1.0.2

TCP Parameters

To maximize the speed of Thuraya IP service, it is recommended to deploy the changes required to the TCP parameters using the attached files. Download

Disclaimer: Thuraya is not responsible for damages caused by any downloads from this site.

Seagull 5000i Firmware Upgrades

The information and recommendations set forth herein are presented in good faith and believed to be accurate as of the date hereof. Some of the processes described in the manual(s) are technical in nature and incorrect procedures could damage your equipment. If you are unsure of the methods of use, please contact Addvalue Customer Support at support@wideye.com.sg.

  • Seagull 5000i BDU Firmware Version: R1.1.0 - Download
  • Seagull 5000i BDU Firmware Upgrade Procedure - Download
  • Seagull 5000i Handset Firmware Version:R001.1.1 - Download
  • Seagull 5000i Handset Firmware Upgrade Procedure via adapter - Download
  • Seagull 5000i Handset Firmware (BDU Upgradable) Version:R001.1.1 - Download
  • Seagull 5000i Handset Firmware Upgrade via BDU Procedure - Download

Disclaimer: Thuraya is not responsible for damages caused by any downloads from this site.

Seagull 5000 Firmware Upgrades

The information and recommendations set forth herein are presented in good faith and believed to be accurate as of the date hereof. Some of the processes described in the manual(s) are technical in nature and incorrect procedures could damage your equipment. If you are unsure of the methods of use, please contact Addvalue Customer Support at support@wideye.com.sg.

  • Seagull 5000 BDU Firmware Version: R1.1.0 - Download
  • Seagull 5000 BDU Firmware Upgrade Procedure Download
  • Seagull 5000 Handset Firmware Version: R001.1.1 - Download
  • Seagull 5000 Handset Firmware Upgrade Procedure via Adapter - Download
  • Seagull 5000 Handset Firmware (BDU Upgradable) Version: R001.1.1 - Download
  • Seagull 5000 Handset Firmware Upgrade via BDU Procedure - Download

Disclaimer: Thuraya is not responsible for damages caused by any downloads from this site.

Thuraya IP+ Upgrader

The latest Thuraya IP+ software version is Release 2.0.2.3

Release date: Feb 2017

RELEASE NOTES for 2.0.2.3 

Thuraya is pleased to announce the release of software version 2.0.2.3 for the Thuraya IP+ terminal. This release improves the overall stability and user experience of the Thuraya IP+ terminals. This release is a recommended upgrade that includes new features (Port Forwarding, Relay Mode address transparency), enhancements and bug fixes.

Release Notes for 2.0.2.3 (since 2.0.2.2)

New Features/Enhancements:

Port forwarding and Relay Mode address transparency

The Port Forwarding feature like the one available in Thuraya Orion IP and IP Voyager is now available in the Thuraya IP+ terminal. The feature is configured using a new web page that is accessed from a new "Configure Port Forwarding" link on the Network Settings page.

Note that Port Forwarding is disabled during Relay Mode. In operation, when Relay Mode is enabled, the UT in effect bridges all traffic to a single host address, and that host performs routing operations, possibly including port forwarding.

UPGRADING THE THURAYA IP+

In order to upgrade the IP+ firmware you must first connect to the Internet and follow the steps listed below:

  1. Connect your PC/Notebook to the Internet using Thuraya IP+ (satellite service), wired LAN, or dial up connection.
  2. Go to www.thuraya.com or use the Upgrade link on the Properties Page if connected to the Thuraya IP+.
  3. Go to the web site area for Thuraya IP+ upgrades http://www.thuraya.com/product_upgrades.
  4. To download, select the latest upgrade package. The browser proceeds to retrieve the package.
  5. Once the package is downloaded, you are prompted to execute the package. Select ‘Yes’ and the upgrader application will self-extract onto the PC’s hard drive.
  6. Once the package is installed, it puts a shortcut on the desktop and prompts you to upgrade now. Make sure the Thuraya IP+ is connected to the PC via Ethernet and is powered up. Select the upgrade option on the PC, and the program will allow you to upgrade the terminal.
  7. The upgrader will query the current software version of the terminal. You should choose whether you want to upgrade to the newer version of software.
  8. If you choose to upgrade the terminal, the process automatically downloads the new release of software and forces a terminal reboot.
  9. When the terminal returns from reboot, you can verify that the download was successful via the Properties page in the wMMI or by confirming the new release on the upgrader.
  10. Once loaded onto a PC, the upgrade program can be used to upgrade any number of Thuraya IP+ terminals. Just connect them one at a time and execute the upgrade program.

 Download 2.0.2.3 Release Notes

 Download 2.0.2.3 Installation Guide

 Download Thuraya IP+ Upgrader Version 2.0.2.3

Important Note: You need to have the  firmware version 2.0.2.2 in order to upgrade to 2.0.2.3. If you have an older version, then upgrade your IP+ terminal to 2.0.2.2 first and then upgrade to 2.0.2.3.

Download 2.0.2.2 Release Notes (Release date: September 2016)

Download 2.0.2.2 Installation Guide

Download Thuraya IP+ Upgrader Version 2.0.2.2 

Important Note: You need to have the  firmware version 2.0.1.9 in order to upgrade to 2.0.2.2. If you have an older version, then upgrade your IP+ terminal to 2.0.1.9 first and then upgrade to 2.0.2.2. To download 2.0.1.9, please click here

 

 

Fixed Docking Unit - XT

Download the driver software for Fixed Docking Unit-XT 

The zipped file consists of:

1. Driver software for Windows 7, Vista and XP
2. Installation guides for Windows 7, Vista, XP and 2000

Disclaimer: Thuraya is not responsible for damages caused by any downloads from this site.

SatSleeve for iPhone

Requirements for upgrade:

• Thuraya SatSleeve for iPhone

• SatSleeve upgrader program (available from this page)

• USB data cable (included in your SatSleeve packaging)

• PC with Windows 8/8.1, Windows 7 or Windows Vista

Firmware upgrade

For upgrades related to the SatSleeve for iPhone (Data model) and SatSleeve for iPhone (Voice model), please refer to the relevant sections below. Before upgrading a SatSleeve, please check which firmware is installed (SatSleeve > Settings > Device Info > Firmware version). Perform the upgrade only if Thuraya releases a firmware version newer than your existing one.

SatSleeve for iPhone (Voice & Data model)

Please follow the below steps:

Step 1

Download the below SatSleeve Upgrader program.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Download the latest Thuraya SatSleeve firmware release to your hard disk.

Step 3

Connect your SatSleeve with the PC/laptop via USB data cable.

You can now start the SatSleeve Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

SatSleeve for iPhone (Voice only)

Step 1

Download the below SatSleeve Upgrader program.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Download the latest Thuraya SatSleeve firmware release to your hard disk.

Step 3

Connect your SatSleeve with the PC/laptop via USB data cable.

You can now start the SatSleeve Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

 

Using SatSleeve as Data Modem

For Windows XP, Windows Vista and Windows 7

Step 1

Download the below SatSleeve Upgrader program. This program also contains the required driver for connecting your SatSleeve to a PC or laptop to use the Internet in satellite mode via the SatSleeve.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the SatSleeve modem on a PC or laptop:

  • Connect your SatSleeve with the PC/laptop via USB data cable
  • Select Start > Settings > Control Panel > System > Device Manager
  • Check the USB serial port of SatSleeve (e.g. COM40)
  • Select Start > Settings > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Settings > Control Panel > Network and Sharing Center
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password)
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

For Windows 8/8.1

Step 1

Download the below SatSleeve Upgrader program. This program also contains the required driver for connecting your SatSleeve to a PC or laptop to use the Internet in satellite mode via the SatSleeve.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the SatSleeve modem on a PC or laptop:

  • Connect your SatSleeve with the PC/laptop via USB data cable
  • Select Start > Control Panel > System > Device Manager
  • Check the USB serial port of SatSleeve (e.g. COM40)
  • Select Start > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Control Panel > Network and Sharing Center
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next
  • Select and press Connect to the Internet and then Next
  • Select and press No, create a new connection then Next
  • Select and press Dial-up Connection then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password).
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

For Windows 10

  • Select Start > Control Panel > Network and Internet > Network and Sharing Center
  • Select and press Set up a new connection or network
  • Select and press Connect to the Internet and then Next
  • Select and press Set up a new connection anyway
  • Select and press No, create a new connection then Next
  • Select and press Dial-up (Connect using a dial-up modem or ISDN)
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password).
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection

SatSleeve for Android

Requirements for upgrade:

• Thuraya SatSleeve for Android

• SatSleeve upgrader program (available from this page)

• USB data cable (included in your SatSleeve packaging)

• PC with Windows 8/8.1, Windows 7 or Windows Vista

Firmware upgrade

For upgrades related to the SatSleeve for Android, please refer to the relevant sections below. Before upgrading a SatSleeve, please check which firmware is installed (SatSleeve > Settings > Device Info > Firmware version). Perform the upgrade only if Thuraya releases a firmware version newer than your existing one.

Please follow the below steps:

Step 1

Download the below SatSleeve Upgrader program.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Download the latest Thuraya SatSleeve firmware release to your hard disk.

Step 3

Connect your SatSleeve with the PC/laptop via USB data cable.

You can now start the SatSleeve Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

 

Using SatSleeve as Data Modem

For Windows XP, Windows Vista and Windows 7

Step 1

Download the below SatSleeve Upgrader program. This program also contains the required driver for connecting your SatSleeve to a PC or laptop to use the Internet in satellite mode via the SatSleeve.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the SatSleeve modem on a PC or laptop:

  • Connect your SatSleeve with the PC/laptop via USB data cable
  • Select Start > Settings > Control Panel > System > Device Manager
  • Check the USB serial port of SatSleeve (e.g. COM40)
  • Select Start > Settings > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Settings > Control Panel > Network and Sharing Center
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password)
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

For Windows 8/8.1

Step 1

Download the below SatSleeve Upgrader program. This program also contains the required driver for connecting your SatSleeve to a PC or laptop to use the Internet in satellite mode via the SatSleeve.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Installing the SatSleeve modem on a PC or laptop:

  • Connect your SatSleeve with the PC/laptop via USB data cable
  • Select Start > Control Panel > System > Device Manager
  • Check the USB serial port of SatSleeve (e.g. COM40)
  • Select Start > Control Panel > Phone and Modem
  • Select the Modems tab and press Add
  • Check the box of “Don’t detect my modem; I will select it from a list.” and press Next
  • Select and press Standard 56000 bps Modem and press Next
  • Select the USB serial port that you previously checked on step 3 and press Next
  • When the modem installation is completed, press Finish

Step 3

Creating a dial-up connection:

  • Select Start > Control Panel > Network and Sharing Center
  • Select and press Set up a new connection or network
  • Select and press Set up dial-up connection and then Next
  • Select and press Connect to the Internet and then Next
  • Select and press No, create a new connection then Next
  • Select and press Dial-up Connection then Next
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password).
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

For Windows 10

  • Select Start > Control Panel > Network and Internet > Network and Sharing Center
  • Select and press Set up a new connection or network
  • Select and press Connect to the Internet and then Next
  • Select and press Set up a new connection anyway
  • Select and press No, create a new connection then Next
  • Select and press Dial-up (Connect using a dial-up modem or ISDN)
  • Enter *99# on the Dial-up phone number field. (Optionally you can enter user name and password)
  • Enter connection name and press Connect
  • Use the Internet via the newly created dial-up connection.

Thuraya IP Voyager Upgrader

The latest Thuraya IP Voyager software version is Release 3.0.1.8 (since 3.0.1.7)

Release date: March 2016

RELEASE NOTES

New Features/Enhancements:

Radio Silence

The Radio Silence feature operates by suppressing network access when the user terminal (UT) is determined by GPS to be within any of a set of geographical polygons.  The polygons are defined in a map file that is copied into the user terminal (UT) file system. 

Please refer to the following documents for more information on “Radio Silence” feature, Radio Silence Test Procedures and Report, and release testing results:

UPGRADING THE THURAYA IP VOYAGER

Download Thuraya IP Voyager User Guide

Download Thuraya IP Voyager Upgrader Version 3.0.1.8

Download Installation Notes for 3.0.1.8

 

Thuraya Orion IP Upgrader

The latest Thuraya Orion IP software version is Release 3.0.1.8 (since 3.0.1.7)

Release date: March 2016

RELEASE NOTES

New Features/Enhancements:

Radio Silence

The Radio Silence feature operates by suppressing network access when the user terminal (UT) is determined by GPS to be within any of a set of geographical polygons.  The polygons are defined in a map file that is copied into the user terminal (UT) file system. 

Please refer to the following documents for more information on “Radio Silence” feature, Radio Silence Test Procedures and Report, and release testing results:

UPGRADING THE THURAYA ORION IP

 

Thuraya XT-LITE

Firmware Upgrade 

Requirements for upgrade:

  • ​Thuraya XT-LITE
  • XT-LITE upgrader program (available from this page)
  • USB data cable (included in your XT-LITE packaging)
  • PC with Windows 10, Windows 8/8.1, Windows 7 or Windows Vista

Before upgrading an XT-LITE, please check which firmware is installed (go to Menu > Security > S/W version). Perform the upgrade only if Thuraya releases a firmware version newer than your existing one.

Please follow the below steps:

Step 1

Download the below XT-LITE Upgrader program.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Download the latest Thuraya XT-LITE firmware release to your hard disk.

  • Multi-language firmware v1.3 (Optional - this upgrade is not required for existing XT-LITE users)

    Release notes for Multi-language v1.3:
    - Includes LCD driver for new production batch of XT-LITE.
     

Step 3

Connect your XT-LITE with the PC/laptop via USB data cable.

You can now start the XT-LITE Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

 

Thuraya XT-Hotspot Upgrader

The Thuraya XT-Hotspot is a Wi-Fi router that uses the GmPRS or Circuit-switched data (CSD) connection of the Thuraya XT, XT-PRO and XT-PRO DUAL for quick and secure satellite Internet connectivity.

  • For XT-Hotspots to be used only with XTs having IMEIs between 356978 02 100001 and 356978 02 199999:

            -  The XT-Hotspot is compatible with these XTs out of the box. No upgrade required.

  • For XT-Hotspots to be used with all Thuraya XTs, including those having IMEIs greater than 356978 02 200001 as well as all XT-PROs and XT-PRO DUALs:

If your unit is not already upgraded with the latest firmware, the XT-Hotspot will need to be upgraded according to the following process (please note - once the below process has been completed, the upgraded XT-Hotspot will work with all Thuraya XTs, XT-PROs, and XT-PRO DUALs regardless of the IMEI number):                

Step 1

Before starting the upgrade, please take note of the following precautions:

  • Ensure that the XT-Hotspot is powered on and plugged into a power source with the DC adapter.
  • Ensure that there is nothing connected to the USB port of the XT-Hotspot at the time of the upgrade (disconnect the XT, XT-PRO or XT-PRO DUAL).
  • Only use the Ethernet (LAN) port of the XT-Hotspot to connect to the PC and do the firmware upgrade.
  • Ensure your PC is in DHCP mode (this is the default mode).

Step 2

Download the appropriate ZIP file according to your XT-Hotspot hardware version. There are two types of XT-Hotspot hardware. Please make sure to only use the correct version of firmware with the version of XT-Hotspot hardware otherwise the hotspot may be permanently damaged.

Type 1: TL-MR3040 v1 (there is no 3G switch on the device)

          Please use firmware XT-Hotspot V1 without 3G

Type 2: TL-MR3040 v2 (it has a 3G switch on the side opposite from the power switch)

          Please use firmware XT-Hotspot V2 with 3G

Step 3

After downloading and unzipping the appropriate firmware file:

  1. Connect the XT-Hotspot to the PC using an Ethernet cable and access the web interface of the XT-Hotspot by going to any Internet browser and entering 192.168.1.1 in the address bar.
  2. Fill in the username and password:

                   Username: admin
                   Password: admin

                              Or

                  Username: root
                  Password: admin

  • Go to System and select “Backup/ Flash Firmware”.
  • Go to the “Flash new firmware image” section at the bottom.
  • Uncheck the “Keep settings” tab.
  • Click “Choose File”
  • Select the unzipped firmware file on your PC.
  • Click “Flash Image”.
  • On the next screen verify that the Checksum is:

                  1a88ac0f313a5492cf69ddcd3916de0e  (XT-Hotspot V1 without 3G)

                               or

                 1f0940226eb5b79d36b416d066f70217  (XT-Hotspot V2 with 3G)

  • If everything is ok and the Checksum matches, click “Proceed”.
  • Wait for 5 to 10 minutes - don't disconnect the power during this process.
  • Once finished, connect to the XT, XT-PRO or XT-PRO DUAL and see if the GmPRS connection comes up.
  • Power off the XT-Hotspot and turn it back on (after waiting for at least 10 minutes) to verify that the connection comes up and the LED starts blinking. If it doesn't then take the USB cable out and reconnect it back to the XT-Hotspot.
  • Use the XT-Hotspot with the GmPRS connection of any Thuraya XT, XT-PRO or XT-PRO DUAL

To use with Circuit-switched data:

  1. The default mode of the XT-Hotspot is GmPRS
  2. To change to Circuit-switched data, connect the XT-Hotspot to a PC using an Ethernet cable. (Make sure the Thuraya phone is no longer connected to the XT-Hotspot)
  3. Enter 192.168.1.1 in the address bar of any Internet browser.
  4. Fill in the username and password as below:

                   Username: admin
                   Password: admin

                              Or

                  Username: root
                  Password: admin

     5. Go to system, select Data mode as “Circuit-switched” and then click on Save & Apply.
     6. Power cycle the XT-Hotspot.
     7. Reconnect the Thuraya phone with the XT-Hotspot to use with Circuit-switched data.
     8. After one or two minutes, you will see 1722 being dialed on the handset, after which you will be connected to an active Circuit-switched data session.

 

Thuraya XT-PRO

Firmware Upgrade 

Requirements for upgrade:

  • ​Thuraya XT-PRO
  • XT-PRO upgrader program (available from this page)
  • USB data cable (included in your XT-PRO packaging)
  • PC with Windows 10, Windows 8/8.1, Windows 7 or Windows Vista

Before upgrading an XT-PRO, please check which firmware is installed (go to Menu > Security > S/W version). Perform the upgrade only if Thuraya releases a firmware version newer than your existing one.

Please follow the below steps:

Step 1

Download the below XT-PRO Upgrader program.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Download the latest Thuraya XT-PRO firmware release to your hard disk.

Release notes for Multi-language v1.3:
- Minor bug fixes and improvements

Step 3

Connect your XT-PRO with the PC/laptop via USB data cable.

You can now start the XT-PRO Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.

 

 

FDU-XT PLUS

Download FDU-XT PLUS Drivers

The Driver package for FDU-XT PLUS consists of:

  • Driver software for Windows 10, 8, 7 & Vista 
  • Installation guides for Windows 10, 8, 7 & Vista

Thuraya XT-PRO DUAL

Firmware Upgrade 

Requirements for upgrade:

  • ​Thuraya XT-PRO DUAL
  • XT-PRO DUAL software package (available from this page)
  • USB/UDC data cable (included in your XT-PRO DUAL packaging)
  • PC with Windows 10, Windows 8/8.1 or Windows 7

Before upgrading an XT-PRO DUAL, please check which firmware is installed (go to Menu > Security > S/W version). Perform the upgrade only if Thuraya releases a firmware version newer than your existing one.

Please follow the below steps:

Step 1

Download the below XT-PRO DUAL software package.

Run the setup file - the Upgrader program including the USB driver will be installed.

Step 2

Download the latest Thuraya XT-PRO DUAL firmware release to your hard disk.

Release notes for Multi-language v1.1:
- Fixes an issue where the phone cannot receive an incoming GSM call during an ongoing satellite call (or vice versa) when set to Spanish or Italian language.

- Fixes an issue where the phone cannot send SMS when saved as a draft.

Step 3

Connect your XT-PRO DUAL with the PC/laptop via the USB/UDC data cable.

You can now start the XT-PRO DUAL Upgrader program and locate the firmware on your hard disk. The Upgrader program will help you through the upgrade process.