A: The Thuraya XT is a satellite phone which works in SAT-mode throughout Thuraya’s entire coverage area.

A: The key differentiators are the superior reliability and usability. Reliability:
The Thuraya XT is the only satellite phone in the market complying with IP54/IK03 standards, which makes it the toughest and most reliable satellite handset available. The Thuraya XT provides up to 6 hours talktime and up to 80 hours standby time.
Usability:
The Thuraya XT has an advanced menu with many features, such as an organizer and GPS-waypoint-navigation. The large 2-inch/5cm advanced glare-resistant display (with brightness sensor) improves outdoor visibility in direct sunlight. The Thuraya XT’s perfectly balanced weight-to-size ratio allows comfortable handling in all situations.

A: IP and IK are international industrial standards referring to degrees of ‘ingress protection’ for electrical devices. The IP standard is defined in the international standard IEC 60529 (equivalent of the European standard EN 60529). The IK standard is defined in the international standard IEC 62262:2002 (equivalent of the European standard EN 62262).
IP54 standard: the digit ‘5’ indicates full protection against interior injurious dust. That means dust cannot harm the operation of the handset. The ‘4’ refers to protection against splashed water from all directions. That means splashed water cannot harm the operation of the phone.
The IK03 standard means the handset is shock proof, able to withstand impacts of up to 0.35 joule.

A: The external casing of the Thuraya XT is crafted from the latest polycarbonates in the industry, which are extremely robust. Internal components are shielded with aluminum and the connectors are protected with rubber seals to prevent damage from splashed water and dust.

A: The Thuraya XT weighs 193 grams and measures 128 x 53 x 26.5mm (l x w x d).

A: The Thuraya XT supports 12 languages, including: English; Arabic; French; German; Italian; Spanish; Portuguese; Turkish; Russian; Farsi; Hindi; and Urdu. Additionally, there is a separate firmware version available which supports English-Chinese.

A: The Thuraya XT handset-box includes the following components: Thuraya XT handset, heavy duty battery, travel charger (including 3 adaptors for EU, UK, China), ear set, USB data cable, spare antenna plugs, quick start guide (14 languages), user guide (English), support CD, accessory catalogue and a warranty card.

A: The support CD which comes with every new handset contains:
∙ Drivers required to connect your Thuraya XT with a PC or laptop
∙ User guides in 12 languages (in pdf-format)
∙ Upgrade tool, required if there is a software-upgrade for the handset

A: The Thuraya XT has the following connectors: UDC (USB), ear jack, DC power, external antenna and the connector for the battery.

A: Thuraya SIM cards for other Thuraya handsets will also work with the Thuraya XT.

A: All available Thuraya scratch cards can be used to add to your airtime credit.

A: The Thuraya XT can also be operated with a GSM SIM card in satellite roaming mode if there is a roaming agreement. Please check with your GSM SIM card provider for the latest roaming charges.

A: The Thuraya XT uses an advanced heavy duty battery which allows talktime of up to 6 hours and standby time of up to 80 hours.

A: The average charging time of an empty Thuraya XT battery is approximately 2 hours and 25 minutes.

A: The Thuraya XT has a 2 inch (5 cm) TFT-display with 262,000 colors and 176 x 220 pixels.

A: The brightness sensor on top of the display regulates the brightness of the screen according to ambient lighting conditions. In dark environments the backlight of the display will be reduced, while backlighting will be increased in bright sunlight to provide optimal visibility. This assists to reduce battery consumption, thereby increasing talktime and standby time.

A: The Thuraya XT’s combination of a glare resistant display with the high-contrast font and background of the graphic user interface greatly enhances visibility in direct sunlight.

A: The Thuraya XT features GPS navigation, which allows you to create and manage waypoints. These can be used to navigate from a fixed location to various waypoints, showing the distance and direction to each. Additionally, you can use location tracking by automatically saving your GPS coordinates in fixed intervals which will allow you to create a track of your route.

A: The GPS navigation can only be initiated by the handset user – unwanted tracking cannot be remotely executed by third parties.You can, however, trigger the Location Based Service by transmitting your own coordinates to other telephones or computers. This functionality can be used in case of emergency or if you want to be monitored by your organization or by other individuals.

A: The required operating system of a connected PC or laptop is  Windows Vista, Windows XP and Windows 7 (Windows 7 in Vista compatibility mode).

A: You can connect your Thuraya XT to a laptop or PC and establish a data connection via your USB data cable. This will allow you to use the browser of your laptop or PC.

A: In order to use GmPRS via your Thuraya XT, you need to connect your handset to a PC with the USB data cable. You then need to establish a dial-up connection via your computer, just as you would connect to the Internet via a modem. (The standard dial-up code is *99#.Please refer to the manual of your computer or modem for further details).

A: The maximum GmPRS speed (Packet Data) of your Thuraya XT is 15/60 kbps, upload/download.

A: The maximum data/fax speed of your Thuraya XT is 9.6 kbps for both upload and download.

A: There are a number of accessories which add functionality to your Thuraya XT. These include: Car charger, travel charger, USB data cable, spare battery, solar charger and indoor enablers.

A: Thuraya provides satellite handset coverage in more than 140 countries in Asia, Africa, Europe, Australia and the Middle East. The full list of countries can be found on our coverage map.

A: The end customer warranty is 12 months from date of purchase and requires a completed warranty card.

A: Please contact the Thuraya Service Provider from which you purchased your handset. They will assist you with any problems related to the repair of your handset.