The following smartphone models have been tested:
iOS devices (iOS 8, 9, 10, 11, 12, 13* ,14*, 15*, 16*)
• iPhone 4s
• iPhone 5
• iPhone 5c
• iPhone 5s
• iPhone 6
• iPhone 6 Plus
• iPhone 6s
• iPhone 6s Plus
• iPhone SE
• iPhone 7
• iPhone 7 Plus
• iPod Touch
• iPhone 8/8 Plus
• iPhone X
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 13
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 14
• iPhone 14 Pro
• iPhone 14 Pro Max
*Please note that from iOS13 onwards, the phone will only ring during an incoming call if the SatSleeve app is open. Otherwise, the phone will show a missed call (you will be able to call back). This is a limitation from Apple that is beyond our control.
Note:
Even though officially from Apple, the SatSleeve+ / Hotspot app is only
compatible with the iOS versions listed above, some users have
mentioned that a workaround might work for older versions of iOS:
- If you’ve previously installed the app on your phone, you'll find it in your device's App Store under the Purchased tab.
- If you’ve never
previously installed, or you're using a new Apple account, just go to
the App Store in iTunes on or computer and download SatSleeve+ /
Hotspot. It doesn't matter what version that is; you just need to have
the SatSleeve+ / Hotspot app as a "Purchased" app on your Apple account.
Now
you can go back to the Purchased tab on your device, and you should
find SatSleeve+ / Hotspot there. Hit that Install button and you should
be offered the option to download a previous version.
Android devices (Android 4, 5, 6, 7, 8, 9, 10, 11)
• Samsung Galaxy S3
• Samsung Galaxy S3 Neo
• Samsung Galaxy S4
• Samsung Galaxy S5
• Samsung Galaxy S6
• Samsung Galaxy S6 Edge
• Samsung Galaxy S6 Edge Plus
• Samsung Galaxy S7
• Samsung Galaxy S7 Edge
• Samsung Galaxy S8
• Samsung Galaxy S8+
• Samsung Galaxy S9
• Samsung Galaxy S10
• Samsung Galaxy S20
• Samsung Galaxy Note 3
• Samsung Galaxy Note 4
• Samsung Galaxy Note 5
• Samsung Galaxy Note Edge
• Samsung Galaxy Note 8
• Samsung Galaxy Note 9
• Samsung Galaxy Note 10
• Samsung Galaxy Note 10.1” 2014 edition tablet
• Samsung Galaxy A8
• Samsung Galaxy J7
• Samsung Galaxy E7
• Samsung Galaxy Alpha
• Huawei Ascend P7
• Huawei P8
• Huawei P9
• Huawei Mate S
• Huawei Honor 4C
• Huawei Ascend G750
• Huawei Y635
• HTC One M8
• HTC One M9
• HTC Desire Eye
• Sony Xperia Z1
• Sony Xperia Z2
• Sony Xperia Z3+
• Sony Xperia Z5
• Sony Xperia C4
• Sony Xperia M4
• Google Nexus 5
• Google Nexus 6
• Google Nexus 6P
• Motorola Moto G (3rd Gen)
• Motorola Moto X Play
• Motorola Moto E (1st Gen)
• LG G4
• LG G5
• LG G6
• Lenovo Vibe X
• Lenovo P70
• Asus Zenfone 2
• Asus Memo Pad 8 ME180A tablet
• Acer Liquid Jade Z (tested with Android 4.4.4)
• BlackBerry DTEK50
Users of some Android smartphones with the latest OS version may note difficulty in properly hearing the voice when they initiate or receive a call through the SatSleeve App. This is due to the updates and changes introduced in the latest Android OS. Thuraya is working with the manufacturer to resolve this issue. Once an update or resolution is available, we will share with you as appropriate.