Senior Engineer - IN and VAS


  • Division:Technology
  • Job Purpose

  • Responsible for operation, maintenance, and development of IN, SMSC, and VAS system. Also, responsible for the design and implementation of new prepaid packages, price plans and VAS services.
  • Principal Accountabilities

    • Supervises and ensures the optimal performance for Prepaid Charging System (IN), SMSC and VAS nodes.
    • Study, tests and implements new technical solutions as required related to IN, SMSC and VAS system.
    • Develop new scripts and procedures for assisting in O&M tasks and analyzing system performance.
    • Analyses system logs and performance reports, coordinate with product vendors for escalation of network-critical alarms and problems and apply the necessary fix to resolve the issue within SLA.
    • Attend and resolves all tickets opened by customer care related to IN, SMS and VAS system; coordinates with Thuraya network services team for network related issues, and assist in resolution.
    • Take part in the installation, commissioning and extension projects and perform acceptance testing with vendor
  • Knowledge Skills and Experience

    • At least 5 years’ experience in Telecom networks preferably in the Prepaid Charging Systems (IN), SMSC and VAS
    • Knowledgeable in basic call flows for IN & SMSC Networks
    • Familiarity with pricing and rate plans
    • Basic understanding of Protocol Stack such as SS7 (Camel, ISUP, MAP), SIGTRAN, TCP/IP, Diameter, SIP etc
    • Good computer and analytical skills