Requirements for the upgrade:

• Thuraya SatSleeve+
• SatSleeve+ / SatSleeve Hotspot upgrader programme (available on this page)
• USB data cable (included in your Thuraya SatSleeve+ / SatSleeve Hotspot packaging)
• PC with Windows 10, Windows 8/8.1, Windows 7 or Windows Vista
• Before upgrading an Thuraya SatSleeve+, please check which firmware is installed (go to Menu > Security > S/W version). Perform the upgrade only if Thuraya releases a firmware version newer than your existing one.

Please follow the below steps:

Step 1

Download the below Thuraya SatSleeve+ Upgrader programme.

SatSleeve+ Upgrader

Run the setup file - the Upgrader programme including the USB driver will be installed.

Step 2

Download the latest Thuraya SatSleeve+ firmware release to your hard disk.

SatSleeve_Hotspot_v1. 0.3

Release notes:

• GmPRS usage issue resolution for iphone
• Registering Missed call in logs when iphone screen is locked

Step 3

Connect your SatSleeve + with the PC/laptop via USB data cable.

You can now start the Upgrader programme and locate the firmware on your hard disk. The Upgrader programme will help you through the upgrade process.

Note: The SatSleeve App for older Android Smartphone models (below Android version 9) is not available on Google Play Store anymore. Click here to download the app for these Android versions.